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Dedication. This Deployed Analyst Handbook (DAHB) is dedicated to the ORSA analysts who deployed under Center for Army Analysis (CAA) auspices to .
Table of contents

Business Process Validation BPV is the act of verifying that a set of end-to-end business processes function as intended. If there are problems in one or more business applications that support a business process, or in the integration or configuration of those systems, then the consequences of disruption to the business can be serious. A company might be unable to take orders or ship product — which can directly impact company revenue, reputation, and customer satisfaction. It can also drive additional expenses, as defects in production are much more expensive to fix than if identified earlier.

For this reason, a key aim of Business Process Validation is to identify defects early, before new enterprise software [1] is deployed in production so that there is no business impact and the cost of repairing defects is kept to a minimum. Food and Drug Administration. During Business Process Validation BPV , the business process is checked step-by-step using representative data to confirm that all business rules are working correctly and that all underlying transactions are performing properly across every enterprise application [2] used in the business process.

When defects are identified, these problems are logged for repair by IT personnel, business analysts or the software vendor, as appropriate. Manual Business Process Validation is where one or more people typically a cross-functional team work at keyboards or mobile devices to execute the various business process steps directly in the enterprise software by hand. Defects are manually noted and typically logged in a defect tracking system.

There are several shortcomings to the manual approach.

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First, since all data is entered by hand, it can be time consuming for subject matter experts and business analysts. These are expensive staff resources that could be deployed on other higher value activities.

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Second, manual testing extends project timelines. Application leaders should consider CCP as a key component of the digital workplace. Content Services Platforms CSPs is a set of services and microservices, embodied as an integrated product suite and applications that share common APIs and repositories, to exploit diverse content types and to serve multiple constituencies and numerous use cases across an organization. Inclusion Criteria: To be included, a vendor has a generally available enterprise CSP offering that is offered as a separately billed, stand-alone product.

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The product must be generally available before 1 April Total CSP revenue derives from sales of: Licenses — The right to use the software based upon contract type perpetual or term license ; Cloud-based services — Revenue for cloud services including business process as a service BPaaS , IaaS, PaaS and SaaS; Subscriptions — Annual fees for licensed, on-premises software, as well as license revenue for single-tenant managed services such as hosting ; Technical support and maintenance fees — Contract fees for support services not including training , new versions, updates and upgrades.

Total CSP revenue excludes revenue from professional services and the sale of products manufactured by other vendors. There must be at least , active paid users among all the organizations that are licensed to use the product.

The current installed base as of 1 April must meet the following criteria: The total number of customer organizations must be greater than The vendor actively markets its products and has an established customer base with localized support direct or via partners in at least two major regions. CCA tools are a programmable framework on which configuration and provisioning tasks can be codified, versioned and managed like any other piece of application code.

Many of the tools in the market provide a repository to store and manage configuration content, but can be integrated with or use code revision control systems in use by application development teams.

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Inclusion Criteria: Most CCA vendors come from an open-source background, while some have a more traditional commercial approach. Over the past year, CCA vendors have been emphasizing their configuration management capabilities less, instead highlighting their 'orchestration' capabilities. Thus, organizations that are looking for configuration-management-specific improvements in a particular CCA tool should review the vendor's roadmap to ensure these improvements are a priority.

A cohesive software application that offers a mixture of basic building blocks essential for creating all kinds of data science solutions, and for incorporating those solutions into business processes, surrounding infrastructure and products. Inclusion Criteria: Three gates include revenue and number of paying customers, reference customer counts, and product capability scoring. A DXP is an integrated set of technologies, based on a common platform, that provides a broad range of audiences with consistent, secure and personalized access to information and applications across many digital touchpoints.

Inclusion Criteria: There are business and market criteria related to revenue and number of customers, there is a geographical coverage component, there is a requirement for cross-industry coverage, and there are functional inclusion criteria for content management, search and navigation, collaboration, personalization, end-user customization, analytics and optimization, security administration, integration and aggregation, and development.

Vendors that rely upon legacy product strategies are becoming less relevant.

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Organizations are maturing in their use of enterprise agile and are demanding more functionality from their tools. Meanwhile, advances in machine learning promise new insights into the effectiveness of enterprise agile development. This places emphasis on the ability of EAP tools to integrate with and consume data from other tools in the chain for planning, reporting and analysis.

Inclusion Criteria: There are vendor revenue and customer requirements. The products must have been generally available to customers i. The vendor must spport at least two of the defined use cases. The products must support the following functions: management of multiteam projects, cross-project and portfolio dependency tracking and reporting, and portfolio-level backlogs. Product must be available in the cloud and on premises. The long-term, sustained leadership in the market remains open to new players. New vendors continue to appear: Gartner counted 75 hpaPaaS vendors at the start of this research; now 85 and rising.

Platform convergence through hpaPaaS vendors starting to support more-sophisticated business logic, business process and user experience capabilities, and competing against specialist vendors for these areas. Some of these specialists are merging with hpaPaaS vendors through acquisition for example, ServiceNow acquiring SkyGiraffe , while others find themselves competing for common hpaPaaS use cases.


Inclusion Criteria: Vendors were required to provide at least 7 reference customers. Eleven characteristics of the product were evaluated, including platform-as-a-service, enterprise worthiness, mobile and multichannel support, data, process and business logic functionality, citizen developer experience, back-end integration development, automation of software development life cycle, integration with external DevOps, collaboration for developers, composite applications, and other hpaPaaS characteristics.

The integration-platform-as-a-service has bifurcated into: vendors with a broad go-to-market strategy that tackle a wide range of enterprise integration scenarios; vendors that focus on the more specific use cases. This Magic Quadrant focuses on the first category, enterprise iPaaS. Inclusion Criteria: It has to be a cloud service, it has to be a PaaS solution, it has to provide iPaaS capabilities including features targeting data integration, features targeting application integration, and connectivity to different endpoints for on-premises and cloud.

Full life cycle application programming interface API management is about the planning, design, implementation, testing, publication, operation, consumption, maintenance, versioning and retirement of APIs. Inclusion Criteria: Vendor must market any subset of full life cycle API management capability, as defined under 'Product or Service', both in the cloud and on-premises, or in the cloud only. Have been marketing offerings as of January , have a comprehensive, general-purpose offering for full life cycle API management that covers at least two API life cycle stages.

The integrated IT portfolio analysis IIPA market provides technology solutions that can present the interrelated perspectives, views and considerations needed to make strategic decisions, as more enterprises shift from initiating to scaling digital business.

IIPA vendors offer versatile and dynamic portfolio analysis and management, enabling users to create, connect and share portfolios. Inclusion Criteria: Vendors must provide a top-down, stand-alone and dynamic IT portfolio analysis system. Providers in this Magic Quadrant include those focused on general-purpose or enterprisewide PPM, as well as IT PPM, as long as the providers meet all of the required inclusion criteria. When evaluating and positioning the vendors included in this research, emphasis is placed on the importance of vendors offering multiple PPM products supporting different PPM use cases.

The Gartner Critical Capabilities focuses on functional software test automation tools that can run automated functional tests by driving the user interface of an application UI test automation or interact with the application through an application programming interface API test automation. Analyst report categories Report evaluations Report mentions Areas for expanded coverage. Categories of analyst reports relevant to GitLab.

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  • The complete DevOps toolchain: What it is We are on the forefront of the emergence of a new category addresses at the entire DevOps toolchain that includes everything from planning to monitoring, including analytics and security. There are several companies we believe could be included in this space such as: GitLab Microsoft Azure DevOps Atlassian CodeStar Why this is the right thing to do Toolchain Crisis The main point is that there is an enormous management and developer overhead maintaining tool integrations.

    While some teams want best of breed tools, they often pay for the overhead of keeping it all running. Having one tool greatly simplifies and streamlines what it takes to manage the software delivery process. It's easier to onboard new developers, easier to respond audits and compliance, and it means that developers can focus on building new features, not maintaining a toolcahin.

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    Developer productivity This second argument looks at the average amount of work involved for a developer in having to work with and train with multiple tools. Data Value Stream This third argument discusses the value to the organization of the data being connected and what it can tell the organization. Cloud CI Wave Report. CI Wave Report. EAPT Report.

    ARO Report. CDRA Report. SCA Report.